Returns & Exchanges

At Everything Keratin, we want you to be completely satisfied with your hair transformation tools and treatments. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused products to ensure your salon-quality experience remains stress-free.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and the reason for the return to receive a Return Authorization (RA) number.

2

Secure Packaging

Place the unused keratin products in their original packaging, ensuring all safety seals are intact and the items are cushioned to prevent damage during transit.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking number for your records.

4

Quality Inspection & Refund

Once our warehouse team verifies the product condition, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing